Privacy policy

Last Updated: October 8, 2026

This Privacy Policy explains how GOLDGE (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website or make a purchase.

Information We Collect

  • Contact and order information (name, email address, shipping address, billing address, phone number)
  • Payment information (processed securely by our payment providers; we do not store full credit card numbers)
  • Device and usage information (IP address, browser type, pages visited) collected through cookies and similar technologies

How We Use Your Information

  • To process and fulfill your orders
  • To provide customer support and respond to inquiries
  • To send order confirmations, shipping updates, and important service notices
  • To improve our website, products, and services

Sharing of Information

We do not sell your personal information. We share information only with trusted service providers who help us operate our business, including:

  • E-commerce platform providers (such as Shopify)
  • Payment processors
  • Shipping and logistics partners
  • Email service providers

These partners are required to protect your information and may only use it to provide services on our behalf.

Cookies

We use cookies and similar technologies to operate the website, remember preferences, analyze traffic, and support basic marketing functions. You can manage cookie settings through your browser. Essential cookies are necessary for the site to function properly.

Data Security

Our website uses SSL encryption to protect information transmitted between your browser and our servers. We implement reasonable administrative, technical, and physical measures to safeguard personal data.

Data Retention

We retain personal information only as long as needed to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order-related records are typically kept for up to 7 years for tax and accounting purposes.

Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request deletion of your personal information
  • The right to correct inaccurate information
  • The right to opt out of the sale or sharing of personal information (we do not sell personal information)

California residents and residents of other states with similar laws may exercise these rights by contacting us at support@goldge.com. We will respond within the time required by applicable law.

If you are located in the European Economic Area or the United Kingdom, you may also have rights under the GDPR. Please contact us to exercise those rights.

Contact Us

  • Email: support@goldge.com
  • Business Hours: Monday – Friday, 9:00 AM – 5:00 PM Eastern Time

Company Address:
Enshi Fanru E-Commerce Co., Ltd.
Xintang Township, No. 8, Baoshuixi Group, Xintangji Town
Enshi, Hubei, China 445000

For any privacy-related questions or requests, please contact us using the information above.